ARK PLUS – Guarantee

QUALITY AND GUARANTEE

The work we do at ARK architects does not end with the delivery of the key to a luxury villa. All the constructions that are designed and built by the studio are covered by the ARK Plus Service, a division conceived and devised to manage the after-sale relationship. Thanks to this service, ARK homes enjoy a minimum two-year guarantee, regardless of what elemenst come with the house. It is a servive provided by ARK, which advises clients and reports on the state of the different elements included in a villa such as the garden, the machinery or the maintenance of any of its rooms and spaces. As the studio controls the entire construction process, no one knows our homes better than we do.

ARK PLUS IS THE DEPARTMENT IN CHARGE OF MAINTAINING IN PERFECT CONDITIONS THE INSTALLATIONS AND MACHINERIES INCLUDED IN OUR CONSTRUCTIONS.

The villas, with similar demands as a small hotel, require continuous maintenance so that the client, who is typically not a full time resident, arrives home and finds that everything is in excellent working conditions. ARK Plus has its own personnel and has the necessary technology and equipment to detect any anomaly introduced through human error or is a result of normal wear and tear.

We have the tools to detect possible leakage, lack of insulation, condensation, humidity levels and everything related to ‘domopatology’, an area in which Santiago Ruiz, one of our founding partners, is specialised in. ‘Domopatology’ is a discipline that is incorporated after the villa has been built in order to detect the problems that are usually caused by bad practice.

With ARK Plus, our work does not end with the delivery of the house, but continues over time. It’s our way of taking care of our creations and providing clients with the services they need to enjoy their homes. It is our commitment to the quality and the guarantee of the projects that ensures the client is able to do one thing: to enjoy their villas.

WE HAVE OUR OWN STAFF AND THE RIGHT TECHNOLOGY TO DETECT ANY ANOMALY THAT MAY BE CAUSED BY POOR PRACTICE OR THROUGH NORMAL WEAR AND TEAR.